Yes, we accept returns, even for change of mind. Our items are hygienically dispatched to you in heat sealed plastic sleeves. Please inspect your jewellery prior to opening the sealed sleeve. Due to hygiene reasons we can not accept returns for 'sizing' or 'change of mind' once the plastic sleeve has been tampered. All returns must be requested within 14 days of receipt.
FREE delivery applies Australia wide for orders over $30. Free delivery applies for all international orders over $150.
We offer express post options for urgent orders. All orders are typically fulfilled within 1-2 business days. We dispatch at Tweed Heads Post Office, a Gold Coast Metro facility with a fast reliable turn around. Read more about our delivery and return policies on our FAQ page.
- Standard Mail: 3-6 Business days
- Priority Post: 2-4 Business days
- Express Post: 1-2 Business Days
- Economy Mail: 5-15 Business days (suspended service from 27th June)
- Registered Mail: 5-10 Business days
- International Express: 2-5 Business days
- International Mail: 8-20 Business days (depending on location, typically around 8-12 business days)
- International Express Post: 3-8 Business Days
316L surgical steel will not tarnish, flake or peel and will last the test of time.
However, all body jewellery, even the basics will still collect particles of dirt and body oils in various areas. We recommend cleaning your jewellery to keep it looking brand new and for maximum hygiene. Simply use dish washing detergent in warm water.
Warning: alcohol can damage and loosen gems, likewise harsh chemicals can also prematurely age your body jewellery.
To remove dirt or build up, use a gentle brush - like a soft bristle toothbrush. Give your jewellery a final wash with disinfectant hand soap to assist killing bacteria.
NOTE: Some dangling jewellery and fancy styles may be comprised of a mixture of metals. Check our full product specifications listed with each product for details about whether the piece is suitable for permanent wear and water exposure.