Yes, we accept returns, even for change of mind. Our items are hygienically dispatched to you in heat sealed plastic sleeves. Please inspect your jewellery prior to opening the sealed sleeve. Due to hygiene reasons we can not accept returns for 'sizing' or 'change of mind' once the plastic sleeve has been tampered. All returns must be requested within 14 days of receipt.
FREE delivery applies Australia wide for orders over $30. Free delivery applies for all international orders over $150.
We offer express post options for urgent orders. All orders are typically fulfilled within 1-2 business days. We dispatch at Tweed Heads Post Office, a Gold Coast Metro facility with a fast reliable turn around. Read more about our delivery and return policies on our FAQ page.
- Standard Mail: 3-6 Business days
- Priority Post: 2-4 Business days
- Express Post: 1-2 Business Days
- Economy Mail: 5-15 Business days (suspended service from 27th June)
- Registered Mail: 5-10 Business days
- International Express: 2-5 Business days
- International Mail: 8-20 Business days (depending on location, typically around 8-12 business days)
- International Express Post: 3-8 Business Days
This type of body jewellery achieves its unique colour with the use of Colourline PVD Plating or similarly titanium plating. Take caution cleaning or exposing plated jewellery to water. Plated jewellery (unlike solid gold) will fade over time, especially when it is regularly exposed to water or chemicals like soaps, creams, sun lotion, tanning oils and cleaning products. Even your perspiration and the PH balance of your skin can affect the lifespan of plated body jewellery.
It's impossible to predict how long your plated collection will last as this depends on many factors, including how often you wear it and the conditions you expose it to. Chlorine, salt water and pool chemicals can have an aging effect on your shiny plated jewels, for this reason we recommend replacing your plated body jewellery with surgical steel, 925 Sterling silver or solid gold when showering or swimming and saving your plated jewellery for other special occasions.
NOTE: Do NOT store your plated jewellery in the bathroom or anywhere humid, this will speed up the aging process. Keep plated jewellery dry and away from the elements.