Yes, we accept returns, even for change of mind. Our items are hygienically dispatched to you in heat sealed plastic sleeves. Please inspect your jewellery prior to opening the sealed sleeve. Due to hygiene reasons we can not accept returns for 'sizing' or 'change of mind' once the plastic sleeve has been tampered. All returns must be requested within 14 days of receipt.
FREE delivery applies Australia wide for orders over $30. Free delivery applies for all international orders over $150.
We offer express post options for urgent orders. All orders are typically fulfilled within 1-2 business days. We dispatch at Tweed Heads Post Office, a Gold Coast Metro facility with a fast reliable turn around. Read more about our delivery and return policies on our FAQ page.
- Standard Mail: 3-6 Business days
- Priority Post: 2-4 Business days
- Express Post: 1-2 Business Days
- Economy Mail: 5-15 Business days (suspended service from 27th June)
- Registered Mail: 5-10 Business days
- International Express: 2-5 Business days
- International Mail: 8-20 Business days (depending on location, typically around 8-12 business days)
- International Express Post: 3-8 Business Days
Solid gold body jewellery is an optimum choice for piercings, be it the most expensive, it comes with its advantages. Solid 14K gold will not tarnish and unlike gold plated jewellery, it will forever maintain its luster. It will not flake or peel with age like costume jewellery. However, solid gold jewellery can still collect particles of dirt and body oils. We recommend cleaning your body jewellery to keep it looking brand new. You can use a jewellery cleaning agent if you have one, but if not, something as simple as dish washing detergent will do the trick, perhaps combining your cleaning with a soft bristle tooth brush to remove any tough built up grit.
The WikiHow has an excellent photo demonstration on self cleaning gold jewellery, you can check it out here.
Alternatively, taking your jewellery to a jeweller for a clean will always provide the ultimate results and a polish by a jeweller will restore your body jewellery back to brand new.