Product information

Returns

Yes, we accept returns, even for change of mind. Our items are hygienically dispatched to you in heat sealed plastic sleeves. Please inspect your jewellery prior to opening the sealed sleeve. Due to hygiene reasons we can not accept returns for 'sizing' or 'change of mind' once the plastic sleeve has been tampered. All returns must be requested within 14 days of receipt.

Worldwide Delivery

FREE delivery applies Australia wide for orders over $50. Free delivery applies for all international orders over $150.

We offer express post options for urgent orders. All orders are typically fulfilled within 1-2 business days. We dispatch at Tweed Heads Post Office, a Gold Coast Metro facility with a fast reliable turn around. Read more about our delivery and return policies on our FAQ page.

Australian Delivery Options - Prices start from $3.99 economy post, $7.99 registered post for orders under $20, $5.99 for orders over $20 or free for orders over $50

Standard Mail: 3-7 Business days
Priority Post: 2-4 Business days (the queue jumper)
Express Post: 1-2 Business Days (free express post for orders over $150)

New Zealand Delivery Options - From $15 for orders up to $20, $10 for orders over $20 and FREE for orders over $60.

Economy Mail: 5-15 Business days (suspended service from 27th June)
Registered Mail: 5-10 Business days
International Express: 2-5 Business days

US, UK and Rest of World- From $25 for orders under $20, $18 for orders over $20, $12 for orders over $100. Free for orders over $150.

International Mail: 8-20 Business days (depending on location, typically around 8-12 business days)
International Express Post: 3-8 Business Days

Body Jewellery Size Guide

Body jewellery is measured by both gauge (needle width/thickness) and post length, with different gauges and lengths being more suited to different types of piercings. The post length includes only the piercing post and not any balls or attachments.

Most piercings are performed using the standard sizes, however you can also request different gauges depending on the location and personal preference of the customer.

Below is a general guide of the standard sizing for various piercings, depending on an individuals anatomy there can be variations and it may be a case of trial and error to find your best fit. We recommend measuring a piece you're currently wearing to gain a rough idea prior to purchasing your new jewellery or ask your body piercer the size they used for the implant.

	Gauge	Post Length
Navel	14g (Standard) Can also shrink in width to a size 16g if piercing left to partially close and standard sizes don't fit.	10mm (Standard) Can also vary from 6mm up to 19mm depending on piercing age and accuracy. Body weight is not usually a factor for piercing measurements.
Nipple	14g (Standard)	16mm (Standard) Can also vary from 6mm up to 19mm
Nostril	18g, 20g	6mm - 8mm Hoops 6mm - Studs / L-Bends
Septum	14g, 16g	8mm - 10mm
Helix	18g, 19g, 20g	6mm - 8mm
Conch	16g, 18g	12mm - 16mm Hoops 10 - 14mm Studs
Rook	16g	6mm Snug/comfortable Can also vary from 5mm up to 8mm
Daith	16g	8mm Can also vary up to 10mm
Tragus	16g	6mm Can also vary from 5mm up to 8mm
Industrial	14g	35mm Can also vary from 25mm up to 38mm
Dermal	14g	Frontals vary between 4mm - 8mm
Eyebrow	16g	8mm

How to establish your preferred length for body jewellery.

The listed length (inches" or millimetres as shown above) refers to the distance between the balls. It is the length of the piercing shaft in fractional inches/millimeters and not the length of the full body jewellery.

If you are unsure what size you are, measure a piece of body jewellery that currently fits you correctly and this will assist you in establishing the best size moving forward. You may need to adjust your preferred sizing up or down depending on whether or not the current fit is as snug as you would like or perhaps too tight.

Length Conversion (eg. 3/8" 10mm)

Millimeters	Fractional Inches
6mm	1/4"
8mm (short length)	5/16"
10mm (standard sizes)	3/8"
11mm (standard sizes)	7/16"
12mm	1/2"
14mm	9/16"
16mm	5/8"
19mm	3/4"
22mm	7/8"
25mm	1"

Gauge - width of the shaft (eg. 14g)

Body jewellery is measured by gauges. The higher the gauge the skinnier the piercing post becomes. For example a 12g post is far thicker than a 19g post.

Refer to the chart below for specific details.

Gauge	Millimeter	Inches
20g (standard septum)	0.81mm	1/32"
18g (standard septum)	1mm	3/64"
16g (standard septum)	1.2mm	3/64"
14g (standard navel)	1.6mm	1/16"
12g	2mm	5/64"
10g	2.4mm	3/32"
8g	3.2mm	1/8"
6g	4mm	5/32"
4g	5mm	3/16"
2g	6mm	1/4"
0g	8mm	5/16"
00g	9.5mm	3/8"

Ball Size Conversion Chart

Body jewellery balls are sold by the millimeter, and the threading (screw) needs to match the piercing posts gauge.

Millimeters	Fractional Inches
3	1/8
4	5/32
5	3/16
6	1/4
8	5/16
10	3/8

316L surgical steel will not tarnish, flake or peel and will last the test of time.

However, all body jewellery, even the basics will still collect particles of dirt and body oils in various areas. We recommend cleaning your jewellery to keep it looking brand new and for maximum hygiene. Simply use dish washing detergent in warm water.

Warning: alcohol can damage and loosen gems, likewise harsh chemicals can also prematurely age your body jewellery.

To remove dirt or build up, use a gentle brush - like a soft bristle toothbrush. Give your jewellery a final wash with disinfectant hand soap to assist killing bacteria.

NOTE: Some dangling jewellery and fancy styles may be comprised of a mixture of metals. Check our full product specifications listed with each product for details about whether the piece is suitable for permanent wear and water exposure.